Black ScreenThe customer display goes private. Only Please wait stays on screen.
GSM Help Tool
Tools for
repair shops.
Black Screen hides the customer screen while the technician works. USB Port Share moves that phone onto the technician PC.
USB Port ShareThe phone leaves the user PC and opens on the technician PC.
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LiveHow it worksgsmhelptool.com
Black ScreenThe customer cannot see the repair.
Please wait
User PCWork stays here
PrivacyScreen turns off
CustomerSees only this
USB Port ShareThe phone moves to the technician.
User PCPhone plugged in
Connected
TechnicianPhone opens hereLive usage
Repair shops using GSM Help Tool
Licenses running right now across Black Screen and USB Port Share.
Total in use0
Free Trial
0Running the 24-hour trial3 Months
0Active 3-month licenses6 Months
0Active 6-month licenses12 Months
0Active 12-month licenses